Refund policy

Thank you so much for your support of Mahj Mood! We are so grateful for your purchase and hope you are as excited as we are about your new mahjong accessories! Please carefully review our shipping and fulfillment policy below:

 

ALL SALES ARE FINAL.

We do not accept returns, exchanges, or refunds at this time except in the case that your item has been damaged or lost in transit. 

We are unable to accept returns for issues related to personal preference, color differences, a change of mind, or when the item does not meet individual expectations.

Damages & Issues

Please check your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us right away at mahjmood@gmail.com so that we can make it right.